Frequently Asked Questions (FAQ)

1. What is the difference between Fashion Saviour and Fashion Saviour LUXE?
Fashion Saviour offers imported collections, carefully curated for quality and style.
Fashion Saviour LUXE is our Made-in-Nigeria ready-to-wear line, designed and sewn locally from scratch.
2. Are all your dresses ready-made?
Yes. All items on our website are ready-made.
Imported items follow standard international sizing.
Fashion Saviour LUXE pieces are sewn locally but sold as ready-to-wear.
3. Can I customize or adjust my dress size?
  • Imported dresses: Customization and size adjustments are not available. Please follow the size chart carefully.
  • Fashion Saviour LUXE: Selected items allow adjustments. This must be discussed before placing an order.
4. How do I choose the right size?
Each product page includes a size chart.
If you’re unsure, kindly reach out via WhatsApp or DM and our team will assist you.
5. Do you accept returns or exchanges?
Yes.
Lagos orders: requests within 24–48 hours
Outside Lagos: requests within 24–72 hours
Items must be unworn, with tags intact. Delivery fees for exchanges apply.
6. How long does delivery take?
Delivery time depends on your location and order type.
We deliver within Lagos, across Nigeria, and internationally.
Timelines are confirmed after order verification.
7. Do you offer payment on delivery?
Yes. Payment on Delivery is available only in Lagos and must be confirmed by our team before processing.
Customers are advised to inspect items before payment.
8. Do you offer wholesale or bulk orders?
Yes. Wholesale packages are available. Kindly refer to our wholesalers page for further information.
You can also contact us via WhatsApp or DM for details.
9. How can I contact you?
Click the WhatsApp button on our website or send us a DM.
Our team will be happy to assist you.